About Scout
Scout is an AI insights product for consumer-goods companies. It combines retailer and syndicated data to help sales teams find growth opportunities.
The role
Own the operating layer between customers, product, and engineering.
What you will do
- Run useful customer check-ins and own follow-through.
- Translate customer problems into clear product and engineering work.
- Build account trackers, implementation plans, and feedback systems.
- Support onboarding and turn recurring manual work into scalable processes.
- Help the team identify high-value product opportunities.
What Scout is looking for
- At least three years in customer success, implementation, product operations, business operations, consulting, or a similar field.
- Excellent organization, writing, judgment, and comfort with ambiguity.
- Experience with retail, supply chain, or early-stage startups is useful.
Work pattern
This is a full-time role in San Francisco. The source explicitly requires willingness to work six days per week; it does not state fixed daily hours.
Compensation
The YC page renders a $120–$180 range plus 0.20%–0.50% equity. This draft interprets the salary as $120,000–$180,000 per year pending moderation confirmation.